REFUND POLICY

 

At FIBEFLIX, we want you to be completely satisfied with your purchase.

 

If you have any issues or concerns, please don’t hesitate to contact our customer support team. We offer refunds for purchases under the following circumstances:

 

Technical Issues: If you experience technical issues with our service that cannot be resolved within 7 days, you are eligible for a refund. Please contact our customer support team and provide as much detail as possible about the issue you are experiencing.

 

Double Payment: If you accidentally make a double payment for our service, we will refund the extra payment within 7 days. Please contact our customer support team and provide evidence of the double payment.

 

Fraudulent Activity: If we determine that your purchase was made as a result of fraudulent activity, we will issue a refund within 7 days. We may also take legal action against the person or entity responsible for the fraudulent activity.

 

To request a refund, please contact our customer support team within 14 days of your purchase. Refunds will be issued to the original payment method used at the time of purchase.

Please note that we do not offer refunds for the following reasons:

Change of mind: If you change your mind about your purchase after completing it, we do not offer refunds.

Non-Technical Issues: If your issue with our service is not technical in nature, we do not offer refunds.

 

We reserve the right to amend this refund policy at any time. By using our service, you agree to be bound by the terms of this policy. If you have any questions or concerns about our refund policy, please contact our customer support team.